Inkjet Cartridge General Information and Common Problems FAQ

This page contains general information about refilling inkjet cartridges, common problems and solutions. A service of the ACSI Bulk Inks Division of Automation Consulting and Supply, Inc.

  • General Refilling Comments

  • Types of Cartridges

  • Common Problems

  • Other Frequently Asked Questions

  • General Refilling Comments

    Refilling inkjet cartridges is not difficult for most people. The cartridges are little more than a plastic box filled with a sponge or a bag. To save money, we need to get the ink into that sponge or bag in a way so that the cartridge won't leak too fast (causing a mess) or too slow (causing no printing).

    In some cases the manufacturer of the cartridge left us a nice hole to refill through. In others, he requires us to drill a small hole ourselves.

    There are a few suggestions which we have if you've never refilled before:

    Types of Cartridges

    Cartridges can be classified by several schemes:

    Sponge-filled Cartridges

    Sponge-filled cartridges are the most common. These cartridges are little more than a plastic box with an internal sponge. Filling these cartridges consists of getting ink to saturate the sponge and, in particular, to get ink to the bottom of the sponge where it can then seep out to the printhead.

    The most common problems with sponge filled cartridges are caused by too rapid filling. If the sponge is filled too quickly, ink will not chase out all of the air in the sponge. This will result in 'air dams' being formed inside the sponge. The common symptom of this problem is that the cartridge prints for a while and then stops, since the air dam has blocked the ink from flowing toward the printhead.

    A related problem is when air bubbles form between the sponge and the printhead. The symptom here is that the cartridge has difficulty printing as soon as it is installed.

    For both problems, the key is to get rid of the air. There are several suggested ways:

    1. Inject ink from the bottom of the sponge and slowly fill the cartridge in this manner. The idea is that the air will rise to the top.
    2. Tap the side of the cartridge repeatedly for several minutes. This is known as 'burping the baby', and is an attempt to move the air bubbles to the top.
    3. Let the cartridge sit for a night or a weekend. In many cases, the air will remove itself.
    Remember, the best cure for this problem is prevention. This is why our instructions always caution that you must fill very S-L-O-W-L-Y.

    Vacuum Retained Cartridges

    Vacuum-retained cartridges are a bit more complex in design, but are not much more difficult to refill. These cartridges are most commonly made by Hewlett-Packard.

    Refilling these cartridges always involves putting an air-tight seal somewhere in the process. Depending upon the cartridge, we may seal with a set screw, or we will suggest some plastic material be used, such as hot wax, hot glue, or silicone rubber. Hot glue is our favorite, since it seals quickly.

    The important things to remember about these cartridges are the following:

    1. Always squeeze the cartridge before sealing to set up the vacuum.
    2. The vacuum will stabilize by leaking a few drops of ink. Expect this and plan for it. But a regular dribble means that you didn't get the seal tight.
    3. Some of these cartridges (such as the 51645A) have a filter screen just above the printhead. Because the original ink can foam in the presence of air, the first refill will often result in missing segments from long horizontal lines. This is caused by the foam blocking off the ink flow for short periods of time. It is cured by either rinsing the cartridge before the first refill, or naturally over time when the cartridge is refilled a second time -- removing the last bits of the original ink.

    Uni-Color Cartridges

    Uni-color cartridges have one chamber.

    Multi-Color Cartridges

    Multi-color cartridges have multiple chambers which each hold a different color of ink. The printer software sprays out the appropriate combination of dots of Magenta, Cyan, Black, and Yellow to creat all of the colors of the rainbow. Here are some of the things to be aware of:
    1. Multi-color cartridges rarely run out of ink in each chamber at the same time. So you'll probably only fill one color at a time. Remember to tape over the openings to the other chambers while you are filling one color, or you may contaminate the other chamber with the ink you are injecting. If you do, you'll get some really interesting graphical colors.
    2. Some graphics software has setting for 'R/G/B' and 'C/Y/M/K'. If your colors being printed look strange, try changing these settings.
    3. Be careful when filling multi-color cartridges to avoid printhead based contamination. Here's how it works:

      If you are filling the cartridge and a large drop of ink comes out the bottom of the cartridge, some of the ink may be absorbed back up into the cartridge into another color chamber. Then, when you print, your colors will be 'dirty'.

      The solution is to keep the cartridge on a paper towel while filling. If you still get the cross-contamination, you may need to flush out that chamber with more ink, or by printing several pages of heavy graphics of that color.

    Reservoir-Only Cartridges

    Reservoir only cartridges only contain an ink reservoir. These cartridge can be refilled many, many times.

    Combination Reservoir/Printhead Cartridges

    Combination Reservoir/Printhead cartridges contain both an ink reservoir and have a printhead built-in to the cartridge. These cartridges will eventually wear out the printhead through simple erosion, but should give good printing for 3 to 12 refills in most cases.

    Common Problems

    This is a listing of common refilling problems and their cure.

    NOTE: This section is still under develoPMent. Send us your problems and solutions and we may add them here.

    Symptoms

  • Doesn't Print Correctly
  • Cartridge Won't Print Anything.
  • It's Leaking!
  • Clean up Problems