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ACSI Policies

  • Privacy Policy
  • Data Security Policy
  • Child Protection Policy
  • Ink Products Guarantee
  • Automation Products Guarantee
  • Privacy Policy

    We may collect information from you on our websites. However, it is our policy to use this information only internally to our company. In other words, we aren't going to sell your name, mailing address, telephone number, email address, or similar private information to third parties. In addition, we only use this information to contact you when this is clearly in your own best interests, such as if we encounter a delay or problem with your order, or for a product recall. We may put you on our customer mailing list, but we will give you a clear and easy method to avoid getting on this list, and clear and easy methods to get off the list if you so chose. If we establish such a list, we will mail very infrequently -- less than once a month.

    We consider credit card numbers to be a special category of private data which we must carefully protect. We have special procedures in place to keep your card numbers from becoming public knowledge or from being mis-used.

    Please call me if you have any questions about our Privacy Policy.
    Saundra L. Boley, 1-304-622-5086, 8:00 to 17:00 Eastern USA Time
    President,
    Automation Consulting & Supply, Inc.


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    Data Security Policy

    It is our policy that we treat your private data with the same degree of security that we treat our own private data. Therefore, we do not store credit card information on our websites except for the short time until we download your order. All employees are required to sign non-disclosure agreements which include maintaining the privacy of customer data, and are subject to immediate terminination if data theft is discovered. Please contact me if you have any questions regarding this area.
    Saundra L. Boley, 1-304-622-5086, 8:00 to 17:00 Eastern USA Time
    President,
    Automation Consulting & Supply, Inc.
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    Child Protection Policy

    As the parents of five children ourselves, we understand your concerns about protecting children's privacy and protecting them from inappropriate content. Because of this, we will not knowingly put anything on our website that is objectional to most reasonable parents. In addition, we do not wish to conduct business with minors and avoid directly selling products which are targeted at minors, although we may promote some media products in conjunction with our relationships with online bookstores. None of these products would be seen as harmful by most reasonable parents. Naturally, our Privacy and Data Security Policies apply equally to any minors which might contact us. Call me if you have any questions.
    Saundra L. Boley, 1-304-622-5086, 8:00 to 17:00 Eastern USA Time
    President,
    Automation Consulting & Supply, Inc.
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    Ink Products Guarantee

    If you are not satisfied with the quality of our ink products please let us know within six months of the date of purchase and we will replace it free of charge or refund your money.
    Saundra L. Boley, 1-304-622-5086, 8:00 to 17:00 Eastern USA Time
    President,
    Automation Consulting & Supply, Inc.
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    Automation Products Guarantee

    Our various suppliers have various guarantees, warranties, and return policies. Because we have less formal relationships with many of these suppliers, we must simply pledge this: We will do our reasonable best to obtain fair relief and compensation for you for returned products or products in need of repair.
    Saundra L. Boley, 1-304-622-5086, 8:00 to 17:00 Eastern USA Time
    President,
    Automation Consulting & Supply, Inc.
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