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Bulk Ink Refill Instructions

Updated June 2, 2005

Lexmark 12A1990 and 18C0031 Photo Cartridges

and others from Compaq, Dell, Lexmark, and Xerox
  • Compaq 337711-001 Photo Cartridge
  • Dell Photo Cartridge
  • Lexmark 1361760 Photo Cartridge
  • Lexmark 12A1990 Photo Cartridge
  • Lexmark 18C0031 Photo Cartridge
  • Xerox 8R7883 Photo Cartridge


  • Photo-Black -- ACSI WJ1018
  • Photo-Cyan (Blue) -- ACSI WJ282
  • Photo-Magenta (Red) -- ACSI WJ678


The ink in this cartridge is retained because the cartridge has an internal sponge.

Step 1) Put the cartridge on some paper towels in an area where you can tolerate a spill.

Step 2) We must remove the top. Two methods:

  1. Gently clamp the cartridge bottom in a vise or similar device. Grab the top with a large wrench or set of pliers and crack off the top. This will likely break some plastic, but this is generally cosmetic damage.
  2. Lay the cartridge on a solid surface and put the edge of a sharp knife at the intersection of the black and colored plastic. Hit it sharply with a hammer. Then pull off the top.

Step 3) Keeping the cartridge on paper towels, take a syringe bottle and fill it 1/10 to 1/8 full of ink -- about 3-5 ml -- for filling each chamber.

Blot off immediately any hanging drops of ink that come out of the printhead. Otherwise, this ink may migrate back up into a more empty chamber and cause cross-color contamination.

Step 4) Insert the needle fully into the appropriate hole. Inject the ink very S-L-O-W-L-Y and watch until the sponge is saturated. (Some colors will not be empty, so don't expect the sponge to absorb the entire amount.

Step 5) Repeat steps 3 and 4 for the other two colors with different syringes.

Step 6) Put the top back on and tape down in place.

Step 7) Set above a paper towel for an hour as a drip precaution. Expect a few drips. It is important that the paper towel not touch the cartridge during this step, since the towel will draw out the ink.

Step 8) For best results, let sit overnight before using.

To Clean the Printhead

  1. Only clean the printhead if you get poor print quality or no print.
  2. Be sure that you don't have an air bubble problem.
    • If cleaning the printhead causes the situation to get worse rather than improve, you probably have an air bubble problem.
    • If you have an air bubble problem, you need to re-inject some ink very deep into the cartridge.
  3. Follow the directions in the printer manual to run the cleaning routine.
  4. If this doesn't work, take the cartridge to the nearest hot water faucet.
    • Turn on the hot water. Let it get hot.
    • Put only the printhead portion (where the ink comes out) under the hot water for 2 to 3 seconds
    • Dry off the cartridge using a soft tissue.
    • Re-insert the cartridge into the printer.
    • Run the normal cleaning routine a few times.
  5. If this doesn't work, soak only the printhead in simmering water for up to 2 hours. You may add up to 50 percent ammonia for really tough clogs.

To Clean Your Sink

The ink is water-soluble. Use plenty of soap and warm water. You may also need to use Comet or a similar cleaner if the stains persist.

To Clean Your Hands

On hands, the best substance to use is Ink Be GoneTM, a specially developed hand cleaner available from ACSI Bulk Inks. (To place an order, Click Here.)

To Place An Ink Order

You can telephone us at 1-888-728-2465 (USA Tollfree) or 1+740-374-9949. You can also Order Online or by other ways including by Fax, or by Postal Mail, or by EMAIL.

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Contact us at 1-304-622-5086 or email us at Order Email.
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